Configuring Eudora (Windows XP) for Texas A&M Email (Neo)
Document ID 497
Depending on the email program you use, you can easily configure it to access your Texas A&M Email (Neo) account. This document will help you setup Eudora 4.3 and later in Windows XP to access and use the Texas A&M Email (Neo) services. We have also included instructions to help you setup Eudora to search the LDAP directory for other users' email addresses.
Setting Up Your IMAP Personality
- First, we will need to create a new IMAP personality in Eudora. This can be done by clicking on the Tools menu at the top of the Eudora screen, and selecting Personalities.
- This should open up the Personalities window on the left hand side of your Eudora window. Right-click anywhere on the white space in the Personalities window and choose New from the menu. (Figure 1.) If no personalities exist yet, you will need to enter the appropriate information into the "Dominant" Eudora Personality. This can be done by right-clicking on the "Dominant" personality on the left hand side and selecting the Properties option. You will now be able to skip to Step # 4 and enter the information, starting with your Name.
Figure 1: Personalities
- You will now see the New Account Wizard. Choose the option Skip directly to advanced account setup and click the Finish button. (Figure 2.)
Figure 2: New Account Wizard
- On the Create New Account window, you should already be under the Generic Properties tab. Enter the following information into the provided fields and click the Incoming Mail tab. (Figure 3.)
- Personality Name: Neo
- Real Name: Your name
- Return Address: Your Texas A&M Email (Neo) address
- Login Name: Your NetID
- SMTP Server: smtp-relay.tamu.edu
- Secure Sockets when Sending: Required, STARTTLS
Figure 3: Create New Account Generic Properties
- Under the Incoming Mail tab, simply enter neo.tamu.edu into the Server field, and make sure that IMAP is selected for Configuration.
- Under the Secure Sockets when Receiving section, select the Required, Alternate Port option. (See Figure 4.)
- Click OK.
Figure 4: Create New Account - Incoming Mail
- You will now need to enter your NetID password in the Password field and click OK for Eudora to connect to your Neo account. (Figure 5.)
Figure 5: Enter Password
NOTE: Eudora 5.2 and greater will not negotiate properly with our SMTP server unless the following fix is applied.
- Open a new mail message from within Eudora.
- In the message body, paste the following text:
- When pasted correctly into the message body, the text will turn blue as if it were a hyperlink. Simply hold down the ALT key and click on the text.
- A new window should open up with a default and current numerical value set to 3. It should automatically set the new value to 6 as it shows in the following screen capture (Figure 6).
Figure 6: Change Option Windows
- Click OK. You should now be able to send e-mail using Eudora 5.2 and greater.
Setting the LDAP Configuration
It is possible to setup Eudora to search the LDAP directory for other users' e-mail addresses. The following instructions will help you set this up.
- First, click on the Tools menu and select Directory Services.
- You will now see the Directory Services window. Under the Protocols section, select LDAP and click the New Database button (Figure 7).
Figure 7: Directory Services
- You should now see the Modify Database window. Under the Network tab, enter the following information into the provided fields. (Figure 8.)
- Type the name by which you would like to refer to this server: TAMU
- Host Name: operator.tamu.edu
- Port: 389
- Now click the Search Options tab.
Figure 8: Modify Database
- Enter the following into the Search Base field and click OK.(Figure 9.)
Figure 9: Modify Database
- You have now finished setting up Eudora to search the LDAP directory for other TAMU users' email addresses. To perform a search, click the check box next to TAMU under the Databases section to select it.
- Now enter the name of the person you are looking for in the Query field and click the Start button. (Figure 10.)
Figure 10: Completed LDAP Window
For further assistance, please contact Help Desk Central any time by calling (979) 845-8300 or e-mailing email@example.com.