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Configuring Eudora (Windows XP) for Texas A&M Email (Neo)

Document ID 497


Introduction

Depending on the email program you use, you can easily configure it to access your Texas A&M Email (Neo) account. This document will help you setup Eudora 4.3 and later in Windows XP to access and use the Texas A&M Email (Neo) services. We have also included instructions to help you setup Eudora to search the LDAP directory for other users' email addresses.

 

Setting Up Your IMAP Personality

The following information is needed to set up your IMAP Personality:

  • Personality Name: NEO

  • Real Name: Your name

  • Email Address: YourNetID@neo.tamu.edu

  • User Name: Your NetID

  • SMTP Server: smtp-relay.tamu.edu

  • Secure Sockets when Sending: Required, STARTTLS 

 

1. In Eudora, you need to create a new IMAP personality. This can be done by selecting Personalities on the "Tools" menu at the top of the Eudora screen.

 

2. You will now be presented with the "Personalities" window on the left side of the window. Right-click anywhere on the white space in the "Personalities" window and choose New from the menu.

Note: If this is the first personality created, you will need to enter the appropriate information into the "Dominant Eudora Personality." This is done by right-clicking on the Dominant personality on the left side and selecting Properties. You will now be able to skip Step #4 and enter the information starting with your name [fig. 01].

Figure 1: Personalities

[fig. 01 - Create New Personality]

 

3. You will now be presented with the "New Account Wizard." Choose Skip directly to advanced account setup and click Finish to continue [fig. 02].

Figure 2: New Account Wizard

[fig. 02 - New Account Wizard]

 

4. On the "Create New Account Window," select the Generic Properties tab. Enter the following information into the provided fields, then click the Incoming Mail tab [fig. 03].

  • Personality Name: NEO

  • Real Name: Your name

  • Email Address: YourNetID@neo.tamu.edu

  • User Name: Your NetID

  • SMTP Server: smtp-relay.tamu.edu

  • Secure Sockets when Sending: Required, STARTTLS

Figure 3: Create New Account Generic Properties

[fig. 03 - Generic Properties Tab]

 

5. Under the "Incoming Mail" tab, simply enter neo.tamu.edu into the "Server" field, and make sure that the IMAP is selected for "Configuration."

 

6. Under the "Secure Sockets when Receiving" section, select the Required, Alternate Port option, then click OK [fig. 04].

Figure 4: Create New Account - Incoming Mail

[fig. 04 - Incoming Mail Tab]

 

7. You will now be prompted to enter the password for your email address. Enter Your NetID password in the "Password:" field, then click OK to connect your Neo account to Eudora [fig. 05].

Figure 5: Enter Password

[fig. 05 - Enter Password]

 

8. Eudora 5.2 and greater will not negotiate properly with our SMTP server unless the following fix is applied. If you are running "Eudora 5.2" or greater, follow this additional step to complete connecting your Neo account to Eudora [fig. 06].

  • Open a new mail message from within Eudora.

  • In the message body, paste the following text: <x-eudora-option:SSLSendVersion=6>

  • When pasted correctly into the message body, the text will turn blue as if it were a hyperlink. Simply hold down the ALT key and click on the text.

  • A new window should open up with a 3 in the "Default value:" and "Current value:" fields. It should automatically set the "New value:" to 3.

  • Click OK to finish.

Figure 6: Change Option Windows

[fig. 06 - Change Option]

 

Setting the LDAP Configuration

It is possible to set up Eudora to search the "LDAP directory" for other users' e-mail addresses. The following instructions will help you set this up.

 

You will need the follwoing information to set the LDAP Configuration:

  • Type the name by which you would like to refer to this server: TAMU

  • Host Name: operator.tamu.edu

  •  Port: 389

  • Search Base: ou=people,dc=tamu,dc=edu

 

1. Under the "Tools" menu, select Directory Services.

 

2. You will now be presented with the "Directory Services" window. Under the "Protocols" section, select LDAP and click New Database [fig. 07].

Figure 7: Directory Services

[fig. 07 - Directory Services]

 

3. You will now see the "Modify Database" window. Under the "Network" tab, enter the following information into the provided fields [fig. 08]:

  • Type the name by which you would like to refer to this server: TAMU

  • Host Name: operator.tamu.edu

  • Port: 389

Figure 8: Modify Database

[fig. 08 - Network Tab]


4. Under the "Search Options" tab, enter ou=people,dc=tamu,dc=edu into the "Search Base" field, then click OK [fig. 09].

Figure 9: Modify Database

[fig. 09 - Search Options Tab]

 

5. You have now finished setting up Eudora to search the "LDAP directory" for other TAMU users' email addresses. To perform a search, click the check box next to TAMU under the "Databases" section, then enter the name of the person you are looking for in the "Query" field. Then click Start to search [fig. 10].

Figure 10: Completed LDAP Window

[fig. 10 - Search TAMU Database]


If you have any questions, please email helpdesk@tamu.edu or call us at 979.845.8300.


Document ID 497
September 23, 2013
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