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Configuring Outlook 2010 for Texas A&M Email (Neo)

Document ID 986

To configure Microsoft Outlook 2010 for use with the Texas A&M Email (Neo) follow the instructions below. If you become confused or require extra assistance please contact Help Desk Central at 979-845-8300.

1) Open Microsoft Outlook 2010

2) From the main page, click on the "File" tab (see Fig. 1)

Figure 1 - File

[Figure 1 - File]

3) Once you have clicked on "File" you will need to click on the button that says "Add Account" (see Fig. 2)

Figure 2 - Add Account

[Figure 2 - Add Account]

4) Next, leave the "E-mail Account" bubble checked and enter in the following information:

Your Name: Your Name

Email Address: yournetid@neo.tamu.edu

Password: your NetID password

5) Hit the "Next" button and on the folloing screen click "OK" on the encryption dialog box. Then click "Next" again (see Fig. 3)

Figure 3 - Account Setup

[Figure 3 - Account Setup]

6) On the next page click the "Finish" button (see Fig. 4a).

Figure 4 - Finish

[Figure 4a - Finish]

Note: If the account setup fails, at this point, please check the box "Manually configure server settings" (see Fig. 4b) click "Next" and proceed directly to Step 10

[Figure 4b - Manually configure server settings]

[Figure 4b - Manually configure server settings]

7) After the account has been set up, you will need to click on the "File" tab again. On the Account Information page, you will want to choose your account from the drop down list directly under the heading Account Information (note: the Texas A&M Email (Neo) account will be the default account if you have not configured more than one account) (see Fig. 5).

Figure 5 - Account Information

[Figure 5 - Account Information]

8) Once the Texas A&M Email (Neo) account has been selected, please click on the "Account Settings" button and choose the option "Account Settings" from the drop down menu (See Fig. 6)

[Figure 6 - Account Settings]

[Figure 6 - Account Settings]

9) Highlight the Texas A&M Email (Neo) account from the list under the "E-mail" tab, and then select the button "Change" (See Fig.7)

[Figure 8 - Change Settings]

[Figure 8 - Change Settings]

10) Fill out the following fields to reflect Figure 9

Your Name: Your Name

E-mail Address: yournetid@neo.tamu.edu

Account Type: IMAP

Incoming Mail Server: mailhost-x.tamu.edu (where you see x, you will need to put your specific mailhost number which can be found by noting your browser web address when logged in at email.tamu.edu. See Fig. A)

[Figure A - Mailhost]

Outgoing Mail Server: smtp-relay.tamu.edu

User Name: Your NetID

Password: Your NetID Password

[Figure 9 - Manual Configuration]

[Figure 9 - Manual Configuration]

11) After filling in the fields with your personal information, you will need to click on "More Settings..." located in the bottom right-hand corner of the Internet E-mail Settings box.

12) In the dialog box that pops up, you will need to select the "Outgoing Server" tab. After selecting the tab, check the box next to "My outgoing server (SMTP) requires authentication" (See fig. 10)

[Figure 10 - Outgoing Server]