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Configuring Outlook 2010 for Texas A&M Email (Neo)

Document ID 986


This document instructs how to configure Microsoft Outlook 2010 for use with the Texas A&M Email (Neo).


1. Open Microsoft Outlook 2010.


2. From the main page, click on the File tab [fig. 01].

Figure 1 - File

[fig. 01 - File Tab]


3. Click Add Account under the "File" tab [fig. 02].

Figure 2 - Add Account

[fig. 02 - Add Account]


4. You will now be presented with the "Add New Account" page. Leave the "E-mail Account" bubble checked and enter the information below, then click Next [fig. 03].

  • Your Name: Your Name

  • Email Address: yourNetID@neo.tamu.edu

  • Password: your NetID password

Figure 3 - Account Setup

[fig. 03 - E-mail Account Information]


5. On the following screen click OK on the encryption dialog box. Then click Next to continue.


6. On the next page click the Finish [fig. 04].

Note: If the account setup fails at this point, please check Manually configure server settings, click Next and proceed directly to Step # 10.

Figure 4 - Finish

[fig. 04 - Click Finish]


7. After the account has been set up, you will need to click on the File tab. On the "Account Information" page, choose your new account from the drop down list directly under the heading "Account Information" [fig. 05].

Note: The Texas A&M Email (Neo) account will be the default account if you have not configured more than one account.

Figure 5 - Account Information

[fig. 05 - Account Information]


8. Once the Texas A&M Email (Neo) account has been selected, please click Account Settings and choose the"Account Settings" options from the drop down menu [fig. 06].

[Figure 6 - Account Settings]

[fig. 06 - Account Settings]


9. Highlight the Texas A&M Email (Neo) account from the list under the "E-mail" tab, and then select Change [fig. 07].

[Figure 8 - Change Settings]

[fig. 07 - Change Settings]


10. You will now be presented with the "Change Account" page. Fill in the fields with the information below [fig. 08].

  • Your Name: Your Name

  • E-mail Address: yourNetID@neo.tamu.edu

  • Account Type: IMAP

  • Incoming Mail Server: mailhost-x.tamu.edu 

Note: Where "x," is the specific mailhost number which can be found by noting your browser web address when logged in at email.tamu.edu.

  • Outgoing Mail Server: smtp-relay.tamu.edu

  • User Name: Your NetID

  • Password: Your NetID password

[Figure 9 - Manual Configuration]

[fig. 08 - Change Account Page]


11. After filling in the fields with your personal information, you will need to click More Settings... located in the bottom right-hand corner of the "Internet E-mail Settings" box.


12. In the dialog box that pops up, select the Outgoing Server tab. After selecting the tab, check the box next to "My outgoing server (SMTP) requires authentication" [fig. 09].

[Figure 10 - Outgoing Server]

[fig. 09 - Internet E-mail Settings]


13.  Click on the Advanced tab and fill in the information below [fig. 10].

  • Incoming server (IMAP): 993

  • Use the following type of encrypted connection: SSL

  • Outgoing server (SMTP): 465

  • Use the following type of encrypted connection: SSL

Note: For Outlook 2010 on Windows 8, the outgoing server settings are different. Use port 587 with encryption type TLS.

[Figure 11 - Advanced Settings]

[fig. 10 - Advanced Internet E-mail Settings]


14. Your Texas A&M Email (Neo) account is now fully configured for use in Microsoft Outlook 2010.

If you have any further questions, please email helpdesk@tamu.edu or call us at 979.845.8300. 

Document ID 986
September 23, 2013
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