Activating Texas A&M Email (Neo) Accounts
Document ID 906
Your Texas A&M Email (Neo) Account Access
After creating your NetID you may be eligible for a Texas A&M Email (Neo) account located at https://email.tamu.edu/. To be eligible, you must be:
- A faculty member
- A currently enrolled student
- An admitted undergraduate student within three weeks of your registered New Student Conference date
- A staff member whose department has an agreement with CIS to provide email access
There are two email addresses associated with your NetID user name:
your_netid@tamu.edu
This email address has the option to forward messages to another email account or storing the messages on Texas A&M Email (Neo) or returning them to the sender. This means that any email sent to your_netid@tamu.edu will be handed off by the Texas A&M mail server to which ever destination you have chosen for the account.
your_netid@neo.tamu.edu
(notice "neo" after the "@") This email address is your core Texas A&M email, it is the official address given by the school so that important official emails are guaranteed to be delivered. The inbox is REQUIRED for students but depending on your affiliation may or may not be given to staff/faculty. If you are a staff or faculty member the only way to know if you have a current inbox or are elligible for one is to call the Help Desk Central at (979) 845-8300.
If you are a staff/faculty member and are elligible for a @neo Texas A&M email you must activate the account by following these steps:
1. Go to the Aggie Computing Gateway and click Edit Your Account Information.
2. Log in with your NetID and password.
3. Click the Edit button next to the "Texas A&M Email (Neo) Box Status:" section.
4. Select "Active and will be stored on Texas A&M Email (Neo)."
5. Click Save.
6. You may change any other directory options if you wish.
7. Click Logout at the bottom on the page.
