Help Desk Central
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HDC Password Change Policy

Document ID 402


Overview

Listed below is Help Desk Central's Policy regarding the changing NetID password and more common passwords used campus wide. If you have questions about the policy, feel free to contact Help Desk Central.




Faculty, Staff, Students and Formers Students with an Active NetID

If you know your UIN and you possess an active NetID then you may either call or visit Help Desk Central to change your NetID password.

Note: You will be required to verify your identity through a photo ID or through security questions.

If you do not know your UIN you must do one of the following to retrieve it prior to changing your NetID password.

Current and Former Students

Fill out a Records Request and sent it to the Registrar to retrieve your UIN. 

Incoming students and applicants

Call the Office of Admissions at 979.845.1060.




Former Student who no longer have an active NetID

Set up your Former Student Login. For instruction on how to do this please click here.

If you have forgotten the password, you will need to complete the Former Student Account Activation again. At this time we are unable to reset these passwords.


 

Parent/Guardian Access to Howdy

Call Help Desk Central and have your Token ID or NetID ready when you call.




Parent/Guardian Access to Touchnet (Student Billing System)

At this time Help Desk Central is unable to reset these passwords. You will need to use the Forgot Password option on the webpage or contact Student Buisness Services directly at 979.845.8127.




TAMUS SSO (Formerly known as HRConnect)

Help Desk Central is unable to assist with resetting these passwords.

However, you may contact your department's Human Resource Manager. They will be able to assist you in resetting the password. If you are unsure of who this is, contact your department's main office.

Note: If you are unable to contact your HR Representative, please contact Human Resources at 979.845.4141.


If you have any further questions, please email helpdesk@tamu.edu or call us at 979.845.8300.


Document ID 402
October 27, 2014
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