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Change IE Security Settings to Enable File Downloads

Document ID 925


Security restrictions in Internet Explorer can sometimes prevent files from downloading, even if the files are not malicious such as a document from eCampus. If Internet Explorer is blocking downloads, you may see a Security Alert [fig 01]. This document will show how to enable file downloads in Internet Explorer.

Security Alert

[fig. 01 - Security Alert]


  1. Open the Tools menu by clicking the gear in the top left corner of Internet Explorer, then click Internet Options [fig 02].
    Internet options
    [fig 02 - Internet Options]
  2. On the Security tab, click Custom Level... [fig. 03].
    Security Tab
    [fig. 03 - Security Options]
  3. You will now be presented with the Security Settings window. Scroll down to the Downloads section. Under the File Download subheading, select Enable. Click OK [fig. 04].
    Enable Download
    [fig. 04 - Security Settings Window]
  4. Restart Internet Explorer for the changes to take effect. After reopening the browser, you should be able to download files.Example: A study guide has been posted on eCampus. When you click on it you should now be able to see the message that allows you to either save or open the file [fig. 05].
    Successful download
    [fig. 05 - File Example]

If you have any further questions, please email or call us at 979-845-8300.

Document ID 925
July 15, 2015
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